Privacy Policy

At H1, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Payment Information (processed securely through payment gateways)
Account Login Information

Non-Personal Information

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies and Analytics Information

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Verify transactions
Improve our products and services
Personalize your shopping experience
Send order confirmations and shipping updates
Respond to customer inquiries
Prevent fraudulent activities
Comply with legal obligations

With your consent, we may also send promotional offers, product updates, and newsletters. You may unsubscribe from marketing communications at any time.

3. Payment Security

We do not store your debit card, credit card, UPI PIN, or banking credentials.

All online payments are securely processed through trusted third-party payment gateways using industry-standard encryption technologies.

4. Cookies

Our website uses cookies to:

Remember your preferences
Improve website performance
Analyze visitor traffic
Enhance your browsing experience
Maintain shopping cart functionality

You may disable cookies through your browser settings, although certain features of the website may not function properly.

5. Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, including:

Payment Gateway Providers
Shipping & Courier Partners
Technology Service Providers
Government or Legal Authorities (when required by law)

These third parties are authorized to use your information only for providing the requested services.

6. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to safeguard your information, no online system can guarantee absolute security.

7. Order & Shipping Information

To process your purchases, we collect shipping and billing information required for order fulfillment.

Your information is shared only with delivery partners responsible for shipping your order.

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of external websites. We encourage you to review their privacy policies before sharing personal information.

9. Your Rights

You have the right to:

Access your personal information
Request corrections to inaccurate information
Update your account details
Request deletion of your personal information (subject to legal obligations)
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

10. Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will be posted on this page with the revised Effective Date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us:

H1 – Mobiles • Gadgets • Accessories

Address:
123, Tech Street, Hyderabad, Telangana – 500001, India

Phone:
+91 8686112027

Email:
Hazrath8686@gmail.com

Business Hours:

Monday – Saturday: 9:00 AM – 8:00 PM
Sunday: 10:00 AM – 5:00 PM